911 Dispatcher Who Hung Up On A Caller Inside Tops During Mass —

Shooting Is Placed On Paid Leave

The allegation came from Latisha Rogers, an assistant office manager at the Tops supermarket on Jefferson. She called in during 2 On Your Side’s live coverage of the mass shooting on Saturday. Latisha said she could hear gunshots that wouldn’t stop and she pulled her cell phone out of her back pocket and called 911.

“I called 911, I go through the whole operator and everything, the dispatcher comes on and I’m whispering to her and I said Miss, please send help to 1275 Jefferson there is a shooter in the store. She proceeded in a very nasty tone and says I can’t hear you,  why are you whispering, you don’t have to whisper, they can’t hear you, so I continued to whisper and I said ma’am he’s still in the store, he’s still shooting!  I’m scared for my life, please send help. Out of nervousness, my phone fell out of my hand, she said something I couldn’t make out, and then the phone hung up.”

Erie County Executive Mark Poloncarz said, “On Monday the individual was put on administrative leave pending a hearing which will be held on May 30 in which our intention is to terminate the 911 call taker who acted totally inappropriately not following protocol. “

WGRZ Buffalo

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